This website www.Vettatours.com (the "Site") is operated by TURQUOISE GLOBAL FZE with registered address is Sheikh Rashid Tower , Dubai World Trade Centre , Dubai , UAE (hereinafter referred to as , "we" or "us") under the TURQUOISE GLOBAL FZE.
This page sets out the Terms and Conditions under which you may use this Site (the "Terms"). Please read the Terms carefully. If you do not accept the Terms stated here, do not use this Site and service. By using this Site, you accept to be bound by these Terms.
This Site in its general section as well as in its user area displays information about hotels, apartments, properties and other form of accommodations, tours, tourist services, transfers, events, schedules, company information about VETTA TOURS and other information related to the services provided by VETTA TOURS.
Most of this information is supplied to us by third party providers including professional content providers, hotels and transportation suppliers. Therefore, although we have taken reasonable care to ensure that this information is correct and up to date, we cannot check the accuracy of such information where it is provided to us by third parties. We recommend you confirm all information contained on or linked from the Site with the relevant third party provider.
The material contained on this Site, including (without limitation) the software, design, text and graphics (including trademarks) comprised in this Site and the selection and layout of this Site, are owned or licensed by us and are protected by local and international intellectual property laws, including copyright.
Except to the extent permitted by relevant copyright legislation or VETTA TOURS prior explicit permission, you must not use, copy, modify, transmit, store, publish or distribute the material on the Site, or create any other material using material on the Site, without obtaining our prior written consent.
Trademarks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining our prior written consent.
The Site, including trademarks, service-marks, business names, company names, logos, trade-names, get-up (trade dress), products, technology and processes contained in this Site may be the subject of other intellectual property rights owned by us or by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this Site must not in any way infringe the intellectual property rights of any person in any jurisdiction.
You must only use this Site for lawful purposes and in a responsible and co-operative manner. Any breach of these Terms by you will result in legal action being taken by us against you. You must not:
We will handle your clients’ personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on the Site.
At all times we retain the right to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. We may disclose aggregated information about users and use statistics relating to the Site and aggregated information about our sales and trading patterns to others.
All requests for change or cancellation of any goods and services purchased on this website must be delivered in writing to the service help address (help@vettatours.com ) on our working days and at least 24 hours before these goods and services are scheduled to be provided. Our offices are open ("working days") from 09;00 to 18:00 United Arab Emirates local time on each day from Monday to Friday, except on public holidays and holidays declared for private sector establishments in the United Arab Emirates.
You agree to abide by the terms and conditions imposed at the time of your purchase, which will determine the change and cancellation policy applicable to your purchase, including, but not limited to penalties which may apply. Additionally, you agree that:
If a change or cancellation policy relevant to your request is not provided in the terms and conditions imposed at the time of your purchase, your purchase can not be changed and is non-refundable in the event of a cancellation.
If a cancellation policy relevant to your request in the terms and conditions imposed at the time of your purchase does not explicitly state a refundable amount or how it may be calculated, your purchase is non-refundable in the event of a cancellation.
If the change or cancellation policies relevant to your request in the terms and conditions imposed at the time of your purchase do not specify the price of partly utilized services, they will be calculated based on the price of the utilized services alone at the time of your request and not pro-rata.
Requests for permitted changes and cancellations will be processed within 2 working days after all payments required to process the request are settled. In the event of a cancellation, any payments to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card or account which was used to make the original purchase within 15 working days thereafter. Some payment cards and accounts may take up to an additional 30 days thereafter to display the credited amount.
YOU USE THIS SITE AT YOUR OWN RISK. WE DO NOT WARRANT OR REPRESENT THAT THE CONTENT OF THIS SITE IS ACCURATE, UP-TO-DATE OR COMPLETE, OR THAT IT DOES NOT INFRINGE THE RIGHTS OF ANY THIRD PARTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES THAT THE PRODUCTS AND SERVICES OFFERED AND SUPPLIED THROUGH THE SITE WILL BE OF MERCHANTABLE QUALITY, FIT FOR ANY PURPOSE OR WILL COMPLY WITH ANY DESCRIPTIONS ON THE SITE OR SAMPLES. THE WEBSITE’S MATERIAL IS DISPLAYED FOR THE PURPOSE OF INFORMATION ONLY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (INCLUDING OUR OFFICERS, EMPLOYEES, SHAREHOLDERS OR OTHER REPRESENTATIVES) ARE NOT LIABLE FOR ANY LOSS OR DAMAGE, HOWEVER CAUSED (INCLUDING NEGLIGENCE), WHICH MAY BE DIRECTLY OR INDIRECTLY SUFFERED, IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS THIS SITE OR THE PURCHASE AND USE OF ANY PRODUCTS AND SERVICES SUPPLIED VIA THIS SITE.
Your access to and use of this Site is subject to factors beyond our control. We do not represent or warrant that this Site, the server that makes it available or any of the products or services supplied through this Site will be free of errors, viruses or defects or that the service will be uninterrupted or timely. Because of the nature of the Internet, we do not warrant that this Site will be secure and we will not be liable for any disruptions to the Site.
We do not represent that any of the travel products and services set out on the Site will be suitable for certain purposes or clients. You release us from any claims in relation to the travel products and services described on the Site, including but not limited to claims that the travel products and services are not suitable.
Unless explicitly displayed as an VETTA TOURS product the travel products and services offered and promoted via the Site are products and services of third parties. In these cases our role is to facilitate your travel arrangements, including processing your bookings and making payments. We are acting as an agent for third party providers. Your legal relationship in respect of the third party products and services is with the relevant third party provider.
We may link our Site to other sites on the World Wide Web. We are not required to maintain or update these links. These links are provided for your convenience only. It does not mean that we have reviewed these sites or that we endorse them. We are not responsible for the content of other sites, even if we link to them and we are not recommending these sites or their products or services to you.
We make no warranties and accept no liability if you suffer any loss or damage in relation to material contained on external sites or using another's product or services.
Except as otherwise specified, we may amend these Terms at any time without notice to you by posting amended Terms on the Site. The amended Terms will take effect immediately when they are posted on the Site.
We may terminate this agreement, your registration with or ability to access this Site and/or any other service provided to you by us and any other agreement between us, immediately if you breach any of these Terms.
Except as required by law or otherwise specified by us, you must provide any notices to us by email to legal@vettatours.com
We will provide any notices to you by email to any email address provided by you.
If any dispute arises about this agreement or how this agreement applies or arising out of your use of this Site the laws of The UAE You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Dubai, and waive any right that you may have to object to an action being brought in those courts.
If any of these Terms are invalid or unenforceable, it will be struck out, and the remaining Terms will remain in force.
Headings are for reference purposes only.
If we do not act in relation to a breach by you or others of these Terms, this does not waive our right to act with respect to subsequent or similar breaches.
These Terms were last updated 04/01/2024